FAQ
Search our articles or browse by category belowI cannot find my return or the prepaid label ...
The return form to attach to your package is also available in your personal area in PDF format, under the heading "Bon de retour".
Returns are free in France for orders over 65€/$ (60£/￥500), and in Europe, in the concerned countries, for orders over 80€/$ (70£/￥770).
Free returns to the United Kingdom*.
*Free returns to England, Northern Irland, Wales and Scotland from £90 except for Jersey, Guernsey and Isle of Man.