What are the delivery times?

 

Once your payment has been confirmed, we guarantee a preparation and shipping time for your order of 24 to 48 hours (excluding weekends and holidays).

Once your order has been handed over to the carrier, you must add the delivery time. This time depends on the chosen transport solution and the country of delivery.

You will be able to follow the progress of your parcel at any time thanks to the tracking number communicated after your order has been shipped.

 

In France

- Standard delivery & free returns for all orders over 65€. (£60)

- Standard delivery in France within 3-7 working days*.

- Express delivery in France within 1-3 working days**.

 

* Monday to Saturday (excluding public holidays), from receipt of the order confirmation email.

** Express delivery guaranteed for all orders placed before 7.30pm, Monday to Thursday (excluding public holidays), from receipt of the order confirmation email.



In Europe

- Standard delivery and free returns in Europe for all orders over 99€. (£90)

- Standard delivery in Europe within 5 to 8 working days*.

- Express delivery in Europe within 2 to 4 working days**.

 

* Monday to Saturday (excluding public holidays), from receipt of the order confirmation email.

** Express delivery guaranteed for all orders placed before 7.30pm, from Monday to Thursday (excluding public holidays), from receipt of the order confirmation email.


International and Outside EU area

 

- Standard delivery and free returns for all international orders over €150. (£130)

- International standard delivery within 14-21 working days*.

- International express delivery within 3-6 working days**.

 

* Monday to Saturday (excluding public holidays), from receipt of order confirmation email.

** Express delivery guaranteed for all orders placed before 7.30pm, from Monday to Thursday (excluding public holidays), from receipt of the order confirmation email.

 

However delivery may vary depending on the routing time of the local stations. We do not accept any liability for longer delivery times due to the carrier.

Delivery times may be extended due to customs clearance of each parcel entering the UK.

 

Please note : Express delivery guaranteed for all orders placed before 7:30 p.m., Monday to Thursday (excluding bank holidays). Beyond this date / time, your order will be shipped within a minimum of two days.

 

 

Delivery is guaranteed for Christmas!

Here are the order deadlines to make sure you receive your order before December 24th:

 

important : With Colissimo & UPS, parcels placed in pick-up relays or in postal centers will be kept for 14 days.
Delivery in France by carrier 
     
TRANSPORT OPTION ORDER DEADLINE ESTIMATED DATE OF DELIVERY
Colissimo home (delivery in 48 hours) Tuesday 21 December at 13:59 Thursday 23 or Friday 24 December
UPS Standard (delivery within 48 hours) Tuesday 21 December at 13:59 Thursday 23 or Friday 24 December
UPS Express delivery (home in 24h) Wednesday 22 December at 13:59 Thursday 23 or Friday 24 December
     
Delivery in Europe by carrier     
     
TRANSPORT OPTION ORDER DEADLINE ESTIMATED DATE OF DELIVERY
UPS Standard (delivery within 48 hours) Tuesday 21 December at 13:59 Thursday 23 or Friday 24 December
UPS Express delivery (home in 24h) Wednesday 22 December at 13:59 Thursday 23 or Friday 24 December

 

Delivery in the UK by carrier 

     
TRANSPORT OPTION ORDER DEADLINE ESTIMATED DATE OF DELIVERY
Colissimo Expert international Thursday 16 December at 13:59 Thursday 23 or Friday 24 December
* In case of delivery in Europe (outside the European Union) administrative and/or customs charges may be applied by the carrier.
     
Delivery in Europe (outside the European Union) by carrier 
     
TRANSPORT OPTION ORDER DEADLINE ESTIMATED DATE OF DELIVERY
Colissimo Expert international Thursday 16 December at 13:59 Thursday 23 or Friday 24 December
Livraison UPS Express international Thursday 16 December at 13:59 Thursday 23 or Friday 24 December
* In case of delivery in Europe (outside the European Union) administrative and/or customs charges may be applied by the carrier.
     
International delivery by carrier 
     
OPTION TRANSPORT ORDER DEADLINE ESTIMATED DATE OF DELIVERY
Colissimo Expert international Tuesday 7 December at 13:59
Overseas: Friday 10 December at 13:59
Thursday 23 or Friday 24 December
Livraison UPS Express international Tuesday 7 December at 13:59 Thursday 23 or Friday 24 December
* In case of international delivery, administrative and/or customs charges may be applied by the carrier.

 

Warning:  In case of delivery to the French overseas territories and abroad, administrative and customs fees may be applied by the carrier. These costs and the related formalities are at the expense of the customer/recipient. They are to be paid to the carrier at the time of delivery