FAQ
Search our articles or browse by category belowWho pays for the return costs?
For more information on holiday returns, please visit our returns and refunds page :
EU return policy
UK return policy
AS return policy
If the product does not give you complete satisfaction you have 28 days clear on the date of delivery of the parcel to return us the article(s) concerned new and in their box of origin.
Returns are free in France for orders over 65€/$ (60£/￥500), and in Europe, in the concerned countries, for orders over 80€/$ (70£/￥770).
Free returns to the United Kingdom*.
*Free returns to England, Northern Irland, Wales and Scotland from £90 except for Jersey, Guernsey and Isle of Man.