What are the delivery times?

 

Once your payment has been confirmed, we guarantee a preparation and shipping time for your order of 24 to 48 hours (excluding weekends and holidays).

Once your order has been handed over to the carrier, you must add the delivery time. This time depends on the chosen transport solution and the country of delivery.

You will be able to follow the progress of your parcel at any time thanks to the tracking number communicated after your order has been shipped.

 

In France

- Standard delivery & free returns for all orders over 65€. (£60)

- Standard delivery in France within 2-5 working days*.

- Express delivery in France within 2-3 working days**.

 

* Monday to Saturday (excluding public holidays), from receipt of the order confirmation email unless otherwise stated in the product description. 

** Express delivery guaranteed for all orders placed before 7.30pm, Monday to Thursday (excluding public holidays), from receipt of the order confirmation email.



In Europe

- Standard delivery and free returns in Europe for all orders over 99€. (£90)

- Standard delivery in Europe within 4 to 7 working days*.

- Express delivery in Europe within 2 to 5 working days**.

 

* Monday to Saturday (excluding public holidays), from receipt of the order confirmation email unless otherwise stated in the product description. 

** Express delivery guaranteed for all orders placed before 7.30pm, from Monday to Thursday (excluding public holidays), from receipt of the order confirmation email.

 

In Swizterland 

- Standard delivery and free returns in Europe for all orders over 99€. (£90)

- Standard delivery in Europe within 4 to 6 working days*.

- Express delivery in Europe within 2 to 5 working days**.

 

* Monday to Saturday (excluding public holidays), from receipt of the order confirmation email unless otherwise stated in the product description. 

** Express delivery guaranteed for all orders placed before 7.30pm, from Monday to Thursday (excluding public holidays), from receipt of the order confirmation email.


International and Outside EU area

 

- Standard delivery and free returns for all international orders over €150. (£130)

- International standard delivery within 6 to 12 working days*.

- International express delivery within 2 to 7 working days**.

 

* Monday to Saturday (excluding public holidays), from receipt of order confirmation email unless otherwise stated in the product description. 

** Express delivery guaranteed for all orders placed before 7.30pm, from Monday to Thursday (excluding public holidays), from receipt of the order confirmation email.

 

Please note :  Ordered and/or limited edition items usually have delayed delivery times. These items are delivered within the time frame indicated in the product description.

However delivery may vary depending on the routing time of the local stations. We do not accept any liability for longer delivery times due to the carrier.

Delivery times may be extended due to customs clearance of each parcel entering the UK.

 

Please note :
Express delivery guaranteed for all orders placed before 7:30 p.m., Monday to Thursday (excluding bank holidays). Beyond this date / time, your order will be shipped within a minimum of two days.

 

Warning:  In case of delivery to the French overseas territories and abroad, administrative and customs fees may be applied by the carrier. These costs and the related formalities are at the expense of the customer/recipient. They are to be paid to the carrier at the time of delivery