FAQ

Shipping costs may vary depending on the delivery location.

Standard

In France
Free shipping from £60.
Under £60 of purchase: £4

In the United Kingdom
Free shipping on orders over £90.
Under £90 : £9

In Europe
Free shipping from 99 € purchase, below this amount: £7
Countries in the Europe zone outside the EU, free shipping from £130 of purchase, below this amount: £20

International
Free shipping from £130 purchase, below this amount: £20

Express

In France
£7 extra.

In the United Kingdom
£15 extra.

In Europe
£12 extra.

International
£30 extra.

Please note: Express delivery guaranteed for all orders placed before 7.30pm, from Monday to Thursday (excluding public holidays). After this date/time, your order will be shipped within a minimum of two days.

Are taxes included?

European Union
Our prices are displayed including all taxes for orders to European Union countries.

Countries outside the European Union
For orders to countries outside the European Union, prices are shown exclusive of tax. These orders are subject to the taxes and customs fees of the destination country.

These costs and formalities are the responsibility of the customer/destinee. They are to be paid to the carrier at the time of delivery. You are responsible for the payment of all governmental taxes, administrative fees and customs duties charged by a carrier when you use the website or make a purchase. In the event that the recipient refuses the package due to additional customs duties charged to the recipient upon receipt, VEJA reserves the right to charge the amount of such customs duties originally due by the customer up to €25 (£25).

United Kingdom
Due to Brexit, all UK orders over £135/€150 are now subject to all taxes. Non-EU fees and formalities apply and are the responsibility of the customer/consignee.

These are to be paid to the carrier on delivery. You are responsible for paying all government taxes, administrative fees and customs duties charged by a carrier when using the website or making a purchase. In the event that the recipient refuses the package due to additional customs duties charged to the recipient upon receipt, VEJA reserves the right to charge the amount of such customs duties originally due by the customer up to €25 (£25).