Shipping methods

All deliveries to the UK may be delayed due to customs issues due to the Brexit. Normally deliveries take 3 days, but right now deliveries may take up to 10-15 days due to an overflow of parcels clearance for the UK customs.

 

Due to the Brexit, all UK orders above 135£ are now subject to any taxes and customs charges of the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. They are to be paid to the carrier upon delivery.

 

Delivery times may be extended due to customs clearance of each parcel entering the UK. Thanks for understanding!

 

During your first visit to the VEJASTORE, choose your delivery area.

 

You can change it at any time.
Go to the "Shop in" tab at the top or bottom of the page.
Select your location, language and/or currency
Validate by clicking on "Save".

 

On mobile, the "Shop in" tab is located in the main menu at the top left of your screen.

 

Is there shipping cost?

Standard

In France
Free shipping from £60.
Below £60 of purchase: £4.

 

In UK

Free shipping from £90 purchases.

Below £90 of purchases : £9.

 

In Europe 
Free shipping from £90 purchases, below this amount: £7.
Countries in the Europe zone excluding U.E, free shipping from £110 purchases, below this amount: £15.

 

Internationally
Free shipping from £130 of purchase, below this amount: £20.

 

Express

In France

£7 extra.

In UK

£13 extra.

In Europe

£10 extra.

International

£25 extra.

 

Please note : Express delivery guaranteed for all orders placed before 7:30 p.m., Monday to Thursday (excluding bank holidays). Beyond this date / time, your order will be shipped within a minimum of two days.

 

 

Are taxes included?

European Union

Our prices have displayed all taxes included for orders to European Union countries.

 

Countries outside Europen Union

For orders to countries outside the European Union, prices are quoted excluding tax. However, these orders are subject to any taxes and customs charges of the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. They are to be paid to the carrier upon delivery.

 

United Kingdom

Due to the Brexit, all UK orders above 135£/150€ are now subject to any taxes and customs charges of the country of destination. These costs and the related formalities are the responsibility of the customer/recipient.

 

You are responsible for payment of all governmental taxes, administrative fees and customs duties charged by a carrier when using the website or making a purchase.

 

In the event that the recipient refuses the package due to additional customs charges invoiced to the recipient upon receipt, VEJA reserves the right to invoice the amount of these customs duties initially owed by the customer up to 25 € (£25).

 

 

 

What are the delivery methods offered?

The VEJASTORE offers the following delivery methods: Colissimo and UPS.

 

For the international, standard delivery with Colissimo, then attached to your local postal service.

 

 

What are the delivery times?

Once your payment has been confirmed, we guarantee a preparation and shipping time for your order of 24 to 48 hours (excluding weekends and holidays). You must then add the shipping time announced below.
Any order placed before midnight, excluding sales and special operations, is therefore prepared and dispatched on D+1 or D+2, excluding weekends and public holidays.

 

In France

Standard delivery: 72 hours (in working days) from the "shipped" status of your order.
Express delivery: 24 hours (in working days) from the "shipped" status of your order.

In Europe
Standard delivery: 5 to 8 working days from the "shipped" status of your order.
Express delivery: 1 to 3 business days from the "shipped" status of your order.

International and Outside EU area
Standard delivery: 14 to 21 working days from the "shipped" status of your order. 

Express delivery: 2 to 5 business days from the "shipped" status of your order.

 

However delivery may vary depending on the routing time of the local stations. We do not accept any liability for longer delivery times due to the carrier.

 

Delivery times may be extended due to customs clearance of each parcel entering the UK.

 

Please note : Express delivery guaranteed for all orders placed before 7:30 p.m., Monday to Thursday (excluding bank holidays). Beyond this date / time, your order will be shipped within a minimum of two days.

 

Warning:  In case of delivery to CTOMs and internationally, administrative and customs charges may be applied by the carrier. These costs and the related formalities are to be borne by the customer/consignee. They are to be paid to the carrier at the time of delivery.

 

You will be able to follow the progress of your parcel at any time thanks to the tracking number communicated after the dispatch of your order.

 

 

How to track my package?

We guarantee a processing time and preparation of your order from 24 to 48 hours working day.

Any order placed before midnight, excluding sales and special operations, is therefore prepared and shipped on day + 1 or day + 2, excluding weekends and holidays.

 

As soon as your package is shipped, you will receive an e-mail with a link allowing you to track the delivery of your package.
You can follow the progress of your package on the website http://www.laposte.fr or www.ups.com.
For international orders, the tracking of your package will also be provided by the sites of your local postal services.

 

You can also follow the progress of the delivery of your package via your personal account, in the "Orders" section:

 

 

Can I ship to a place other than my home?

Your personal account VEJASTORE allows you to register multiple delivery addresses. You can choose to have it delivered to you but also at your place of work.

(Warning: when you choose to be delivered to your workplace, you accept the responsibility of a third party for the reception of your order).

 

Another possibility is offered to you, that of recovering your package in a relay package. To do this, simply choose "Relais Colis" as the delivery type at the time of your order.

 

Enter the postal code or number of your department. Then click on the city that interests you. The nearest packages will be offered.

 

 

How do I choose my delivery country?


Here are the available delivery countries:


Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Belarus, Bolivia, Bosnia-Herzegovina, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Cyprus, Saudi Arabia, South Africa, Colombia, Costa Rica, Côte d'Ivoire, Croatia, Cuba, Denmark, Ecuador, Egypt, Estonia, Finland, France, Georgia, Greece, Guadeloupe, French Guiana, Hungary, Mauritius, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, North Korea, Spain, United Arab Emirates, United States, Kuwait, Laos, Latvia, Lebanon, Liechtenstein, Iran, Lithuania, Luxembourg, North Macedonia, Malaysia, Malta, Morocco, Martinique, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Pakistan, Paraguay, Peru, Philippines, Poland, French Polynesia, Portugal, Hong Kong SAR of China, Macao SAR of China, Reunion, Romania, United Kingdom, Russia, American Samoa, Serbia, Singapore, Slovakia, Slovenia, Sri Lanka, St Pierre and Miquelon, Sweden, Switzerland, Taiwan, Czech Republic, French Southern Territories, Thailand, Tunisia, Turkey, Ukraine, United Kingdom, Uruguay, Venezuela, Vietnam.

 

WARNING : On the "United States" shop, the only delivery destination available is the United States.


The other delivery countries offered by Veja are available in our other shops (Europe, United-Kingdom, Asia, Other Countries), in the language and currency of your choice. You can change your shop in the Shop in tab, as detailed above.