FAQ

To know more about delivery before December 25th, visit our shipping methods page : 

EU shipping methods 
UK shipping methods 
AS shipping methods 

Shipping costs may vary depending on the delivery location.

Standard

In France
Free shipping from 65 €.
Under 65 € of purchase: 5 €.

In the United Kingdom
Free shipping on orders over £90.
Under £90 of purchase: £5.

In Europe*
Free shipping from 99 € purchase, below this amount: 8 €.
Countries in the Europe zone outside the EU, free shipping from €125 of purchase, below this amount: €15.

*Please note: Standard shipping is not available for Malta and Cyprus

International
Free shipping from 125 € purchase, below this amount: 25 €.

Express

France
8€ extra.

In Europe
12 € extra.

International
30€ extra.

Please note: Express delivery guaranteed for all orders placed before 7.30pm, from Monday to Thursday (excluding public holidays). After this date/time, your order will be shipped within a minimum of two days.

Are taxes included?

European Union and United Kingdom
Our prices are displayed including all taxes for orders to European Union countries and United Kingdom.

Countries outside the European Union
For orders to countries outside the European Union, prices are shown exclusive of tax. These orders are subject to the taxes and customs fees of the destination country.

These costs and formalities are the responsibility of the customer/destinee. They are to be paid to the carrier at the time of delivery. You are responsible for the payment of all governmental taxes, administrative fees and customs duties charged by a carrier when you use the website or make a purchase. In the event that the recipient refuses the package due to additional customs duties charged to the recipient upon receipt, VEJA reserves the right to charge the amount of such customs duties originally due by the customer up to €25.