What happens if I am not at home at the time of delivery?

With UPS, you can choose to be delivered at home. If you are not at home when the letter carrier or the deliveryman comes, a notice is left in your mailbox. This notice indicates the time and day of the visit as well as the post office where you can collect the package. You must go to the post office or the UPS collection point indicated, with the notice of passage left by the letter carrier and an identity document to withdraw it.

 

Important : With UPS, packages placed in pick-up relays or in postal centers will be kept for 14 days.