During your first visit to the VEJASTORE, choose your delivery area.
You can change it at any time.
Go to the "Shop in" tab at the top or bottom of the page.
Select your location, language and/or currency
Validate by clicking on "Save".
On mobile, the "Shop in" tab is located in the main menu at the top left of your screen.
Is there shipping cost?
Shipping costs may vary depending on the delivery locations.
FREE SHIPPING & RETURNS IN UNITED STATES ON ORDERS OVER 100$*
* Free shipping for orders over $100 in the United States. Free returns for orders over $100 in the United States except Puerto Rico.
Are taxes included?
Our prices have displayed all taxes included.
However, orders may be subject to any taxes and customs charges of the country of destination. These costs and the related formalities are the responsibility of the customer/recipient. They are to be paid to the carrier upon delivery.
Taxes could be applied during the checkout, depending of your shipping destination. These taxes concerned one taxable state which is New York.
What are the delivery methods offered?
The VEJASTORE US offers the following delivery method: UPS.
What are the delivery times?
Once your payment has been confirmed, we guarantee a preparation and shipping time for your order of 24 to 48 hours (excluding weekends and holidays). Any order placed before midnight, excluding sales and special operations, is therefore prepared and dispatched on D+1 or D+2, excluding weekends and public holidays. You must then add the shipping time. The latter may vary depending on the delivery locations.
You will be able to follow the progress of your parcel at any time thanks to the tracking number communicated after the dispatch of your order.
How to track my package?
We guarantee a processing time and preparation of your order from 24 to 48 hours working day.
Any order placed before midnight, excluding sales and special operations, is therefore prepared and shipped on day + 1 or day + 2, excluding weekends and holidays.
As soon as your package is shipped, you will receive an e-mail with a link allowing you to track the delivery of your package.
You can follow the progress of your package on the website www.ups.com.
For international orders, the tracking of your package will also be provided by the sites of your local postal services.
You can also follow the progress of the delivery of your package via your personal account, in the "Orders" section:
Can I ship to a place other than my home?
Your personal account VEJASTORE allows you to register multiple delivery addresses. You can choose to have it delivered to you but also at your place of work.
(Warning: when you choose to be delivered to your workplace, you accept the responsibility of a third party for the reception of your order).
How do I choose my delivery country?
ATTENTION: On the "United States" shop, the only delivery destination available is the United States.
The other delivery countries offered by Veja are available in our other shops (Europe, United-Kingdom, Asia, Other Countries), in the language and currency of your choice. You can change your shop in the Shop in tab, as detailed above.
Here are the available delivery countries:
Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Belarus, Bolivia, Bosnia-Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Cyprus, Saudi Arabia, South Africa, Colombia, Costa Rica, Côte d'Ivoire, Croatia, Cuba, Denmark, Ecuador, Egypt, Estonia, Finland, France, Georgia, Greece, Guadeloupe, French Guiana, Hungary, Mauritius, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, North Korea, Spain, United Arab Emirates, United States, Kuwait, Laos, Latvia, Lebanon, Liechtenstein, Iran, Lithuania, Luxembourg, North Macedonia, Malaysia, Malta, Morocco, Martinique, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Pakistan, Paraguay, Peru, Philippines, Poland, French Polynesia, Portugal, Hong Kong SAR of China, Macao SAR of China, Reunion, Romania, United Kingdom, Russia, American Samoa, Serbia, Singapore, Slovakia, Slovenia, Sri Lanka, St Pierre and Miquelon, Sweden, Switzerland, Taiwan, Czech Republic, French Southern Territories, Thailand, Tunisia, Turkey, Ukraine, United Kingdom, Uruguay, Venezuela, Vietnam.